Privacy Policy
What Is This Document?
VONMAR Consulting Limited (“VMC”) are committed to safeguarding your privacy. We want you to know how we may collect, use, share or keep information about you and the choices that are available to you when you request our products or services.
In this Privacy Policy, we describe how VMC, in its capacity as the Data Controller (being a person who either alone or jointly or in common with other persons determines the purposes for which and the manner in which any Personal Information is, or is to be, processed), collects, uses, shares and keeps Personal Information about you in accordance with The Data Protection Act 2018 (UK) (more commonly known as the General Data Protection Regulation (“GDPR”)).
“Personal Information” is defined as any information relating to an identified or identifiable natural person, such as a name, address, telephone number or email address and any other information specific to that individual such as demographic details and transaction information.
From time to time, we may change this Privacy Policy. Depending on the nature of the change, we will inform you of any such change either through our written communications with you or through our website at www.vonmar-consulting.com
For the contact details of our designated Data Protection Officer, please see the “Queries or complaints” section below.
VONMAR Consulting Limited is a company registered in England and Wales with company registration number
We are committed to protecting your privacy and your Personal Information and ensuring that your Personal Information is secure both with ourselves and with third parties who act on our behalf. We will ensure we always comply with all data protection laws which apply to the Personal Information we process.
We use many tools to make sure that your Personal Information remains confidential and accurate, we may monitor or record calls, emails, text messages or other communications in order to protect both you and us.
We use Personal Information about you for several reasons depending upon the relationship between us. We may use your Personal Information:
(i) where it is necessary for the performance of a contract or compliance with a legal obligation;
(ii) for our legitimate business interests;
or
(iii) where we have obtained your consent, such as for marketing purposes.
Specifically, we may use your Personal Information where one or more of the following apply:
(i) You are a customer or work for a customer of ours
(ii) You are a supplier or work for a supplier of ours
(iii) You want to be, are, or have been an employee of ours
(iv) We would like you to become a customer of ours
We use your Personal Information because you have asked us to provide you with our services. We only use the Personal Information we need, normally these are contact details including your name, address, email address and telephone number.
We normally use the Personal Information because it is necessary for the fulfilment of the contract, agreement or relationship between us, or because of our legitimate business interests. Occasionally, it may be because the law requires us to.
We always try to keep your Personal Information accurate. If you become aware of any errors in your Personal Information, please let us know and we will correct it.
We only keep your Personal Information for as long as we need it, then we destroy it securely (see “Retention of information” below).
We use your Personal Information because we use services you provide to us. We only use the Personal Information we need, normally these are contact details including your name, address, email address and telephone number. We may also need to check your qualifications or accreditations and keep a record of these.
We normally use the Personal Information because it is necessary for the fulfilment of the contract, agreement or relationship between us, or because of our legitimate business interests. Occasionally, it may be because the law requires us to.
We always try to keep your Personal Information accurate. If you become aware of any errors in your Personal Information, please let us know and we will correct it.
We only keep your Personal Information for as long as we need it, then we destroy it securely (see “Retention of information” below).
We use your Personal Information because we would like to have you as a customer; this is called a ‘legitimate business interest’. We only use the Personal Information we need, normally this would be limited to contact details including your name, address, email address and telephone number.
We may contact you to tell you about what we do. We never intend to upset anyone, so if you do not want to hear from us, please let us know and we will stop contacting you.
We always try to keep your Personal Information accurate. If you become aware of any errors in your Personal Information, please let us know and we will correct it.
We only keep your Personal Information for as long as we need it, then we destroy it securely (see “Retention of information” below).
When you visit our website we may collect Personal Information that you provide to us. We will always tell you about how we use the Personal Information at the time we collect it.
Behind the scenes we may also collect your IP address and use cookies, more details can be found in the Cookie notice. We use this Personal Information to enable the websites to work and to help us improve them.
We do everything we sensibly can to keep your Personal Information safe and make sure it is correct and available when it is needed. We ensure that our computer systems are always protected from threats we know about and use the best tools we can to protect against other threats. We make sure people who deal with your Personal Information are trained and know how they should use it. We ensure only people who need to use your Personal Information can do so.
We take great care to ensure your Personal Information is kept secure when we need to share this with a third party.
If any of your Personal Information is transferred outside of the UK (e.g. because any of our advisers or service providers have IT systems located in other jurisdictions) we ensure appropriate safeguards are in place to ensure the security of Personal Information.
We may share your Personal Information with other companies to do some processing for us, such as sending invoices, these companies are “Data Processors” as they only use the data we supply in the ways we tell them to and then securely destroy it or securely retain it when the processing is finished.
We may also share your Personal Information with other parties who decide how your Personal Information is to be processed, these are Data Controllers. When we give other people your Personal Information we always make sure that they will treat it with the same care as we do.
We may share Personal Information with government agencies and other authorities (including HMRC) where necessary, for the administration of VAT matters, and for the prevention of crime, or to meet legal and regulatory requirements.
Other than as outlined above, we will never sell your Personal Information to, or share or exchange your Personal Information with, any other organisations unless you have given us your permission to do so.
We may monitor, record, store and use any telephone, email or other communication with you in order to maintain a record of any instructions given to us, for training purposes, for crime prevention and to improve the quality of service to you.
We will keep your Personal Information only as long as we need unless we are required to keep it for longer periods because of law, regulation, litigation or regulatory investigation purposes.
When your Personal Information is no longer necessary for business, legal or regulatory needs we will take reasonable steps to securely destroy such Personal Information or permanently de-identify it.
This Privacy Policy is intended to explain how your Personal Information is used, however, if you have any further questions, please do ask us. You can contact us, via e-mail at contact@vonmar-consulting.com .
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Remember:
- You can ask to see your Personal Information; we will show you within thirty days, free of charge.
- You can ask us not to use your Personal Information, especially if you think we are not using it properly.
- You can ask us to correct errors in your Personal Information or to complete the Personal Information.
- You can ask us to delete all your Personal Information.
- You can ask us for a structured version of your Personal Information which we will supply in CSV format.
- We do not use your data for any fully automated decision making.
If you have any queries or concerns about how we use your Personal Information, we hope you will contact us first. Our designated Data Protection Officer can be contacted, via email, at
Having contacted us, should you be unsatisfied with the outcome you can also complain to the Information Commissioner, the UK’s independent authority set up to uphold information rights in the public interest and data privacy for individuals, at ico.org.uk.